What if fifteen minutes a day stood between you and more clients? There is such time pressure on a small businesses that it is easy to become quickly out of touch with client needs. I realized that a website with no interactive content, no way to give me feedback, is very much like a locked door on a brick and mortar store. If my clients are standing outside waiting to get in , I better open the door.
Open the Door
If I took fifteen minutes every day to open up the door and chat with them, invite them in for coffee, so to speak, what changes would I make to the services or products I offer?
Requesting Feedback for 15-minutes Each Day
I can use Facebook, blog feedback, and email to solicit input for 15 minutes each day. My clients know what they want; I can imagine, they can tell me. They will suggest improvements for my services. As the communication landscape changes, this is essential for my business.
What would you want from a communications service?